We pride ourselves on what we call ‘Legendary Service’, that is, a tailored managerial experience and support to our network of services to ensure that we meet customer and passenger needs, we achieve this by ensuring all our staff participate in our ‘ AirCare’ training programme.
- Communicate – Communicate to our Customers, staff, and travellers positively and professionally.
- Attitude – provide competent, energetic and upbeat service to every customer and traveller we encounter.
- Relationship – Attempt to form a temporary bond with every customer under our care
- Execution – Transport to the required location in a safe and timely manner so the customers arrive at their desired destinations.
Our smart uniform and dress code requirements will identify and differentiate our brand amongst the airport community.