Improving the Passenger Experience at Healthrow

We are using state-of-the-art technology and world-class customer service to provide Heathrow passengers with an unforgettable travel experience. Learn more in the video below.



What We Do

OmniServ provides a comprehensive range of passenger care and security services to the world’s leading airlines and airports.


Passengers with Reduced Mobility

The highest standard of care for passengers with disabilities or mobility issues and, of course, all the Paralympians that transited through London Heathrow Airport in 2012. We are there every step of the way – from arrival at the airport all the way through to the departing aircraft and vice-versa. Our goal is to make their journeys as seamless as possible, with highly trained, knowledgeable and friendly staff on hand for their needs.

Passenger Services

OmniServ are there to assist throughout the airport journey with services including Passenger check-in and ticketing, Passenger boarding, VIP Lounge Staffing, Meet & Greet services, unaccompanied minors and Porters for baggage transit.


Cabin Servicing

Cleaning, dressing, toilet and galley services for aircraft turnaround. Always with environmental issues at our heart.


Hygiene and cleaning services at airports.


Aviation Security

We are proud to have an excellent record for our security services which include Aircraft guarding, Passenger document checks, Access control, Cargo escorts, Baggage escorts, Interline baggage, Baggage reconciliation, Catering checks, 10% secondary searches at gates and Night patrol aircraft checks.

Parking/Traffic Security

Security services at airports.


Ramp Handling

Services provided and coordinated for stationary aircraft.